What you will be doing: Operational Technical Support Engineero Developing understanding of troubleshooting and triaging of hybrid cloud (AWS) infrastructureo Providing monitor and alert against critical service architectureo Invoke the incident management processo Develop understanding of the interdependencies of the platformo Develop skills to drive incidents to mitigationo Collaborate with key stakeholders to help facilitate productivityo Contribute to documentation evolutionThe successful Aevi'ator: Junior Operational Technical Support Engineero Foundational computer science knowledgeo Willingness to develop an understanding of customer centric decision makingo Awareness of the use case of tools such as GIT, Grafana, Bitbucket, WildFly, Java, Docker, Zabbix, & Newrelico Developing relevant practical programming skills (Python, Bash scripting etc)o Strong communication (verbal and written) skillso Ability to develop knowledge through workshops, SOPs and runbookso Collaborative team ethic, operating within a shift modelZemkova Monika, e-mail: monika.zemkova@aevi.comIt bonus if you have:o Payment industry experience, particularly in a client facing remito TCP/IP networking knowledgeo SQL / Aurora knowledgeo Android application knowledgeo Linux Administration skillso English fluency is required, other languages are beneficialYou'll be joining a fun, ambitious team with a real focus on collaboration. We're flexible too, so you can work remotely or in our offices. Whatever's best for you.?? · Quick integration into a highly motivated, global team · An open, flexible culture allowing you to work in the way that works for you · Fun team and company-wide events · Space, time and tools for self-development · Career development guidance and opportunities