IT Helpdesk with FrenchText inzerátu:
Do you have an interest in technology and love learning new skills?Podmínky:
A global leader in IT services is looking for both junior and senior candidates to join their team!
Help investigate issues relating to problem management and provide support to users in a modern international office in the centre of Brno!
In this role, you will:
- Provide high-quality 1st line support to users
- Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
-Escalate an incident or troubleshoot tickets according to the company escalation procedure
The successful candidate should be a goal-driven and enthusiastic team player, with excellent communication skills and a proven problem-solver. If this is you, we'd love for you to apply today.
- Fluent French and EnglishBonusy:
- Excellent communication skills
- Excellent problem-solving skills
Experienced candidates should have:
- Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office
- Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
- Experience of working in a busy ICT service desk environment
- Monthly performance benefitsNástup:ihnedPlat od - do:25000 - 35000Pracoviště:Jihomoravský krajObor a Profese:Pracovník help deskuTyp pracovního vztahu:Plný úvazekMin. vzdělání:Střední všeobecné vzdělání s maturitouPersonální agentura:Grafton Recruitment s.r.o.
- Meal vouchers
- Multisport card
- 5 weeks holiday
- Language courses
- Accommodation for up to 2 weeks if relocating to Brno
- Excellent training opportunities
odkaz na inzerátKontaktní osoba:Grafton Recruitment s.r.o.
602 00, BrnoKontaktní adresa:Na Poříčí 3a, 11000 Praha 1
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