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Zaměstnání / Zákaznický servis / Pracovník help desku
 
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Název pozice:

IT Helpdesk with French

Text inzerátu:

Do you have an interest in technology and love learning new skills?

A global leader in IT services is looking for both junior and senior candidates to join their team!

Help investigate issues relating to problem management and provide support to users in a modern international office in the centre of Brno!

In this role, you will:
- Provide high-quality 1st line support to users
- Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
-Escalate an incident or troubleshoot tickets according to the company escalation procedure

The successful candidate should be a goal-driven and enthusiastic team player, with excellent communication skills and a proven problem-solver. If this is you, we'd love for you to apply today.

Podmínky:

- Fluent French and English
- Excellent communication skills
- Excellent problem-solving skills

Experienced candidates should have:
- Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office
- Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
- Experience of working in a busy ICT service desk environment

Bonusy:

- Monthly performance benefits
- Meal vouchers
- Multisport card
- 5 weeks holiday
- Language courses
- Accommodation for up to 2 weeks if relocating to Brno
- Excellent training opportunities

Nástup:ihnedPlat od - do:25000 - 35000Pracoviště:Jihomoravský krajObor a Profese:Pracovník help deskuTyp pracovního vztahu:Plný úvazekMin. vzdělání:Střední všeobecné vzdělání s maturitouPersonální agentura:Grafton Recruitment s.r.o.
odkaz na inzerát
Kontaktní osoba:Grafton Recruitment s.r.o.
Benešova 14/16
602 00, Brno
Kontaktní adresa:Na Poříčí 3a, 11000  Praha 1   
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